Thank you for using https://lakshayisolutions.com Your privacy is important to us. Please read the following statement to learn about our information gathering and dissemination practices.
Scope: This portal (hereinafter referred to as “Portal”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy (“Privacy Policy”), together with the terms and conditions of the Portal and all other policies listed on the Portal, outlines the Portal’s privacy practices regarding the collection, use and safeguard of your information through the Portal and the services offered thereupon.
Changes to the Privacy Policy: We will treat your information in accordance with applicable laws and regulations. This Privacy Policy is subject to modification based on business, legal or regulatory requirements and will be updated online. We will make all efforts to communicate any significant changes to this Privacy Policy to you. You are encouraged to periodically visit this page to review the Privacy Policy and any changes to it. Your continued use of the Portal after any modification(s) will be deemed as your acceptance to such modification(s).
Third Party Services: Please note that your mobile service provider, mobile operating system provider, third party applications (including applications pre-loaded on your devices), social media platforms and websites that you access may also collect, use and share information about you and your usage. We cannot control how these third parties collect, use, share or secure this information. For information about third-party privacy practices, please consult their respective privacy policies.
Personal Information We Collect: Personal information is defined as information that can be used to identify you and may include details such as your name, age, gender, contact information and your interests. Insofar as sensitive personal information is concerned, it will carry the meaning as may be defined by applicable laws from time to time.
Collection: We may collect personal information, whenever relevant, to help provide you with information and to complete any transaction or provide any product/service you have requested or authorized. You also consent to the collection of certain personal information in the course of your applying for the products and/or services. We may also collect your bank details and payment method, including credit and debit card information when you register for our services or make a payment on the Portal. Credit and debit card details will be obtained and processed by our online payment partners.
Usage: The Portal seeks this information to: (i) validate and process your request for services or information, including contacting you for payment confirmation or renewal; (ii) assist our partners to handle and fulfil your orders; (iii) improve the quality of the Portal; (iv) assist you to determine which services/products best meet your needs; (v) facilitate our internal business operations, including fulfilment of legal and regulatory requirements; (vi) provide recommendations about services/products based on your use; (vii) provide marketing communications and advertising; (viii) respond to queries, resolve disputes or troubleshoot problems; (ix) detect and protect against error, fraud and other criminal activity; and enforce our terms and conditions.
Sharing: We may disclose personal information to our affiliates when necessary to perform services on our behalf or on your behalf, to provide display advertising and promotional services, search results and links, customer service etc. We may disclose personal information to third parties for access to services, fulfilment of orders, enhancing your experience, or to comply with legal obligations. We may also share personal information if reasonably necessary to: (a) meet any applicable law, regulation or legal process; (b) detect, prevent or address fraud, security or technical issues; (c) protect against harm to rights, property or safety of our customers or the public.
Retention: The information collected shall be retained only for a limited duration necessary to fulfil the purposes outlined herein unless a longer retention period is required or permitted by law. Once the purposes are achieved, all personal information is deleted in a safe and secure mode.
Non-Personal Information: Non-personal information is defined as any data that does not personally identify you and may include unique system or hardware identifiers, system or application software, and peripherals. Any non-personal information, when clubbed with personal information, shall be treated as personal information. Such information is collected to provide and improve the Portal and services, facilitate software updates, product support and verify compliance with this Policy.
Location Services: The Portal, its licensees and agents, may access, collect and analyse your usage and location-related information through Bluetooth, Wi-Fi signals and other technologies for the performance of services and to help improve design, functionality, performance, and content of the Portal. The Portal collects location data anonymously and in a form that does not personally identify you. By using the Portal, you agree and consent to the transmission, collection, maintenance, processing and use of your location data.
Cookies: We place both permanent and temporary cookies in your device’s hard drive. Information collected by cookies and other technologies are treated as non-personal information. However, to the extent that IP addresses or similar identifiers are considered personal information by local law, we treat any information linked to such identifiers as personal information.
Third Party Applications, Websites & Services: The Portal may include links to other websites/applications or display advertisements from third parties. Such websites/applications are governed by their respective privacy policies. Once you leave our servers, use of any information you provide is governed by the privacy policy of the operator of the website you are visiting. We are not responsible for the privacy practices or content of such third party websites. We may use third-party advertising companies to serve ads when you visit the Portal.
Access, Correction and Deletion: You shall be responsible to ensure that the information or data you provide is correct, current and updated and you have all the rights, permissions and consents to provide such information. Deletion of certain information or withdrawal of consent may lead to cancellation of your access to the Portal or certain features and services.
Queries and Complaints: We are committed to protect your personal information collected and processed by us. In case of any feedback or concern regarding protection of your personal information, you may contact us at support@lakshayisolutions.com